Systems Engineer II (Citrix) - Kansas City

Date Posted: 05/19/2020

Equity Staffing has an exciting Systems Engineer opportunity available with an Overland Park-based IT Managed Services Provider, who is actively seeking to hire someone for a Citrix-focused Systems Engineer II position with their growing team! This is a great career oriented opportunity for someone with a strong Citrix-focused background in Systems Engineering/Administration!

Direct Hire, $75 - $85k, based on experience and full suite of competitive benefits!

Overland Park, KS area

- Opportunity working with industry-leading IT Infrastructure professionals
- Exposure to modern and cutting edge technologies
- Established and tenured company leadership
- World-class company culture, and tight-knit team oriented work environment
- Brand new office remodeling, state of the art work space environment

Position Summary:

Provide post-sales support to the company’s internal environment, cloud tenants, and managed services customers who have managed services contracts. Services range from managing hardware to fully managed solutions encompassing any or all of the technologies: physical and virtual backup systems management, Cloud hosted solutions, server architecture, VMware, Citrix VDI, Nutanix, and more.

The Systems Engineer II – Citrix position is assigned to the Core Team, which is responsible for management of the Core ticket queue and related SLA’s. Engineers are responsible for the overall system health of customer environments and develop and manage the strategic planning of customer infrastructure lifecycles. This position involves critical duties and responsibilities that must continue to be performed during crisis situations and contingency operations, which may necessitate extended hours of work.

Candidate Profile:

- Bachelor’s Degree preferred, or equivalent and related experience
- 5+ years of professional experience working with Critix VDI
- CCA-V or CCP-V certification, or ability to attain within 90 days of accepting the position
- Ability to build out and deploy Citrix environments, provision, and set up servers
- Experience utilizing Citrix Cloud and ADC
- Demonstrated background in installing, configuring and troubleshooting virtual-based environments
- Intermediate Virtual and/or Cloud experience with the Azure, VMware, Nutanix, or Citrix technologies
- Experience with RMM tools and/or automation scripts, such as ConnectWise Automate and PowerShell
- Solid networking knowledge

Responsibilities:

- Available via Slack, email, and phone to provide timely solutions to team members, vendors, and customers
- Must report to HQ location in Overland Park during assigned shifts
- Contribute to the ongoing development of the Managed Service function by sharing knowledge, experience, and expertise with other team members
- Interact with the Service Delivery Team, Professional Services Engineers, and Account Managers to provide our
customers with high level of customer service.
- Must directly interact with various customers
- Must have or obtain a laptop for business use to provide seamless mobility in the office and remote access
- Professional appearance, attitude, and communication
- Timely delivery of required internal documents such as timesheets and expense reports
- Maintain confidentiality in all aspects of client, staff, and agency information
- Able to deal with challenges and issues in a professional and supportive manner
- Perform after-hours duties on an on-call rotation and as-needed basis
- Local travel to customer sites and up to 10% of travel out of town for conferences, customer onboarding, customer support, etc. (currently on hold due to covid19).

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

We welcome you to learn more about our company by visiting www.equitystaffing.com.


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Testimonials

"I was so impressed with the outstanding service that Equity Staffing provided in placing me in my current position.  I wasn’t sure I would be a good candidate for this position, but my recruiter and Equity’s Account Manager took the time to go over the job description and how my experience and skill set would fit in perfectly with this job assignment.  I am glad I took their advice, because I am now on contract with a great company working with a professional staff and learning how to support a management team in an industry I have never worked in before.” 

Lisa M.

Denver, CO

“I’ve been an IT contractor for 9 years, and in that time I’ve been exposed to numerous IT staffing firms and consulting agencies, big and small.  Equity impressed me immediately.  My recruiters quickly and efficiently connected me with a great tech company whose needs in both personality and tech proficiency matched my wheelhouse in addition to a healthy dose of career progressing tech challenges.  And a 12 minute drive from my house no less.  That’s huge for me.  They were willing to meet face to face before the client company interview which, in my experience, is critical to the staffing firm / contractor relationship.  Equity is organized, modern, and professional, and my recruiters were very pleasant to work with, responsive, and generous with their time.  I’m grateful for all they’ve done for me.”

Christopher S.

Minneapolis, MN

“Working as a consultant for Equity Staffing Group has been a wonderful experience.  My recruiter was a true professional throughout the entire process.  Equity separates itself from other staffing companies I have worked with in past because they provided wonderful customer service, they had benefits offerings,  the onboarding was easy and efficient but best of all they followed up with me prior to my assignment ending and found my next assignment shortly afterward.  I highly recommend the professionals at Equity Staffing Group!”

Tamika B.

Atlanta, GA

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