Pharmacy Technician- San Antonio, TX

Date Posted: 07/23/2020

Equity Staffing is searching for a Pharmacy Technician for work in San Antonio, TX (Vance Jackson area). This is contract work with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

The Pharmacy Support Specialist will make outbound calls to members and physicians to improve medication adherence and other pharmacy related quality metrics. Responsible for gathering prescription refill orders and providing excellent customer service as well as determining the eligibility of members applying for the Medical Assistance Program.
Essential Job Functions

1. Conduct a high volume of outbound calls to members to discuss reasons for non-compliant to medication(s), schedule pharmacy telephonic appointments, and/or obtain important follow up information from providers. Outbound calls are made primarily using an autodialer requiring precision to detail and adaptability to type of response needed.
2. May answer inbound calls from members and assists them with their inquiries. Routes calls to appropriate department if necessary.
3. Follows system scripting and validates member demographic information.
4. Documents the provider or member's record with accurate information obtained on the call.
5. Performs desk and on-site review of all claims documentation to validate correct billing and that payment made to contracted pharmacies is supported and appropriate.
6. Provides support to internal staff, subcontractors and providers with respect to Medicare drug related issues.
7. Participates in and contributes to the overall pharmacy quality improvement initiatives.
8. Collects and maintains eligibility information in an appropriate and confidential manner.
9. Enters all assigned applications within a specified time frame in order to ensure eligibility deadlines are met accordingly.
10. Exhibits excellent phone and communication skills while providing complete and accurate information to members.

Minimum Required Education, Experience & Skills
1. Certified Pharmacy Technician (CPhT)
2. Minimum of High School Diploma or GED
3. Minimum of two years’ experience in a pharmacy setting
4. Extensive knowledge of the Medicare Part D, particularly the pharmacy record review, claims, billing and reimbursement rules
5.Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements
6.General writing skills and ability to produce work free from typographical or spelling errors.
7.Working knowledge of Microsoft Office, Internet and e-mail

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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