Job Seeker Portal

Equity staffing is not only a partner to our clients, but also our consultants. We are here to help you navigate your career in the right direction. Whether you are looking for your first job or your next, we assist you in making the right match in finding a job that fits both your personal and professional goals. We are committed to empowering you in all the ways that will support your career, so that we continue “to be your first choice, every time.”  

Search open positions and upload your resume.

Keywords can include skills or a job number. If using multiple keywords, surround with quotes for exact matches or use "OR" or "AND" between for best results. (e.g. Java OR Oracle)

Open Positions

IT Support Level II - Eden Prairie, MN

Date Posted: 06/01/2020


Ideal candidate would have worked in a level 2 support function previously, be ITIL knowledgeable, have experience with C#.net, ability to work independently with little hands on direction towards set metrics and goals.

TOP REQUIREMENTS:
• Experience with C#.net.
• IT Production Support Experience, driving problem resolution and document root cause.
• Experience independently working in a virtual...

Ideal candidate would have worked in a level 2 support function previously, be ITIL knowledgeable, have experience with C#.net, ability to work independently with little hands on direction towards set metrics and goals.

TOP REQUIREMENTS:
• Experience with C#.net.
• IT Production Support Experience, driving problem resolution and document root cause.
• Experience independently working in a virtual team environment.


Day to Day:
• Support incidents, enhancements, and projects for proprietary Care Services Applications.
• Implement solutions for incidents, problems and small projects
• Conduct code reviews to ensure the work delivered by the team is of high quality standards
• Identify opportunities to fine-tune and optimize processes
• Proactively manage issues/risks and escalate them as needed in a timely manner
• Effectively collaborate with numerous technology and business teams across multiple locations
• Drive problem resolution and document root cause.
• Identify and drive continuous improvement initiatives.
• Create and maintain support documentation
• Participate in Release Entry Framework activities to help ensure quality deployments into production
• Work closely with stakeholders and business leaders to demonstrate the highest levels of customer service, communication, productivity, and professionalism
• Rotating 24/7 On-call support
• Ability to work outside normal business hours to address critical issues

Must Haves:
• Experience with ITIL processes
• Strong analytical, problem solving skills, must be able to work well with teams
• Experience in Healthcare Systems Analysis or IT Development
• Experience with C#.net
• IT Production Support Experience
• Experience working in a virtual team environment

Preferred Qualifications:
• Working knowledge of ServiceNow
• SQL Server/Database knowledge
• SSIS/SSRS
• ETL Data Stage
• Experience in Healthcare Systems Analysis or IT Development
• Experience with C#.net
• IT Production Support Experience
• Experience working in a virtual team environment



IT Support Level III - Eden Prairie, MN

Date Posted: 06/01/2020



This is a Level III support role managing the health and stability of applications under their portfolio. participating in the overall direction and priorities for application support activities and working with all levels of the business and technology partners to ensure application stability, reliability and resiliency.


Day to Day:
• Work with onshore and offshore resources to ensure stability...


This is a Level III support role managing the health and stability of applications under their portfolio. participating in the overall direction and priorities for application support activities and working with all levels of the business and technology partners to ensure application stability, reliability and resiliency.


Day to Day:
• Work with onshore and offshore resources to ensure stability of applications
• Accountable for ensuring that incident and problem tickets are effectively addressed through management of multiple avenues.
• Develop and manage weekly and monthly reporting.
• Accountable for ensuring application availability, SLA, productivity and cost metrics goals are met
• Work closely with business and development teams to prioritize problem tickets for resolution
• Manage war rooms and high impact communications
• Participate in development release meetings and manage change
• Communicate with stakeholders on regular basis with status reports
• Identify and implement stability measures (alerts) to minimize impact to business operations
• Monitor and manage application production capacity and storage
• Manage certificate updates and security vulnerabilities
• Manage and support Product Lifecycle Management (PLM) activities

Must Haves:
• Associates Degree or equivalent work experience
• 5+ years of experience in IT Support processes
• 3+ years of exposure to IT Development
• Working knowledge of ITIL processes
• Working knowledge of C#.net and SQL
• Demonstrated reporting and metric presentations
• Ability to multi-task on multiple critical items
• Ability to work in fast past, high stress environment
• Ability to work with minimal direction
• Able and willing to work outside normal business hours dependent on critical issues
• On-call as required

Nice to Have:
• 5 years of experience in technology application development and support functions
• Strong communication and leadership skills
• Self-starter, work with little direction


IT Support - Corpus Christi, TX

Date Posted: 05/29/2020

2+ years of IT Support needed.
CompTIA A+ would be a great assett

Day to Day:
- Troubleshoot hardware and software issues on desktop, laptop, and tablet devices
- Prioritize workload based on service level agreements
- Use remote control tool to assist end users when needed
- Provide detailed and accurate documentation on incidents and service requests worked within ticket tracking system
- Demonstrate...
2+ years of IT Support needed.
CompTIA A+ would be a great assett

Day to Day:
- Troubleshoot hardware and software issues on desktop, laptop, and tablet devices
- Prioritize workload based on service level agreements
- Use remote control tool to assist end users when needed
- Provide detailed and accurate documentation on incidents and service requests worked within ticket tracking system
- Demonstrate a depth and breadth of knowledge/skills in own area and is often able to apply these outside of own function
- Act as a technical resource to others to resolve problems, errors, or other related issues
- Anticipate customer needs and proactively identifies solutions
- Plan, prioritize, organize and complete work to meet established objectives


IT Support- Charleston, WV

Date Posted: 05/29/2020

• At least 2 years of working experience in IT
• Prior experience working in a Customer facing / call center environment
• Ability to communicate professionally both written and oral
• Excellent customer service and soft skills
• High School diploma or GED equivalent

Day to Day:
• Answer high priority, multiple user, technical calls efficiently and professionally, in a fast paced call center environment...
• At least 2 years of working experience in IT
• Prior experience working in a Customer facing / call center environment
• Ability to communicate professionally both written and oral
• Excellent customer service and soft skills
• High School diploma or GED equivalent

Day to Day:
• Answer high priority, multiple user, technical calls efficiently and professionally, in a fast paced call center environment
• Responsible for troubleshooting and driving service restoration through proper escalation of urgent application and system issues
• Ability to work effectively with state residents, state staff and IT management
• Provide professional and courteous customer service
• Ability to communicate effectively with non-technical users
• Documentation of policies and procedures
• Proactive monitoring of systems and responding to critical alerts


Cloud Site Reliability Engineer - Kansas City

Date Posted: 05/18/2020

Cloud Site Reliability Engineer - Kansas City

Equity Staffing has an exciting IT cloud development opportunity with a reputable banking company in the KC, MO area. This is a great fit for a Developer with a strong cloud and devops skillset with interests in a large and well established organization!

Direct Hire, 90 - 110k, based on experience & full suite of benefits!

Summary:
The Cloud Site Reliability...
Cloud Site Reliability Engineer - Kansas City

Equity Staffing has an exciting IT cloud development opportunity with a reputable banking company in the KC, MO area. This is a great fit for a Developer with a strong cloud and devops skillset with interests in a large and well established organization!

Direct Hire, 90 - 110k, based on experience & full suite of benefits!

Summary:
The Cloud Site Reliability Engineer will provide support and development for a complex payment system. The role is responsible for application reliability, availability and resilience through use of Automation, Continuous improvement, chaos engineering and support of software solutions within a Cloud environment. This position will require working with current subject matter experts to build knowledge of technologies and develop a solid understanding of the business application. Qualified candidates will bring “classic ops” experience as well as solid programming expertise in complex and dynamic circumstances.

Primary Responsibilities:

- Contributor in the analysis, design, and implementation of enterprise technology solutions for complex projects, utilizing broad industry awareness and expertise.
- Proficient at contributing to alternative analysis, including assisting with researching vendor solutions, development platforms, third-party frameworks, and best practices.
- Proficient skill at implementing complex systems and software components, in compliance with industry and System standards, which meet customer needs and expectations with respect to key project/product performance measures, quality, schedule, and cost.
- Requires the ability to independently design, develop, and document solutions, while adhering to all applicable standards (e.g architectural, coding, security).
- Proficient at analyzing business requirements and creating technical designs and specifications for independent implementation. Seeks guidance and mentoring from lead staff during the implementation phase, to ensure implementations meet design specifications and adhere to established standards.
- Proficient skill at creating estimates, work breakdown structures, and resource assignments on assigned development tasks. Collaboratively works with leads to incorporate development activities into master delivery schedule.
- Advanced skill at consulting with customers in a support role or when assisting more senior level staff in the formulation of technology strategies in collaboration with business partners.
- Develops strong partnerships and relationships with business customers and key stakeholders.
- Proficient at leading by example and routinely demonstrates high performance in the areas of customer service, collaboration, team work, and reliability.
- Advanced skill at communicating status and progress on assignments.
- Raises issues and risks in a timely fashion and effectively contributes to mitigating activities.
- Provide on call production support for a critical application.

Ideal Candidate Profile:

- 4+ years of hands-on, professional software development experience in building scalable applications.
- 2+ years hands-on experience using some the following technologies on a Cloud platform :- Python, GitLab,Terraform,Cloudwatch, Grafana, Lambda and Elastic Search.
- Collaborate with partners to define and execute SRE vision.
- Designed effective monitoring solutions to help identify and escalate systemic issues.
- Knowledge of prominent tools in this space for tool selection.
- Experience with REST API’s and webservice solutions is a distinct advantage.
- Bachelor’s degree from an accredited college or university with specialization in an information technology field (e.g Computer/Management Information Systems (MIS/CIS), Computer Science(CS), Electrical/Computer Engineering(EE/CE), or an equivalent combination of related education and/or work experience.
- Established knowledge with Industry software development methodologies, standards and architecture frameworks.
- Demonstrated ability to adapt and learn new technologies.
- Moderate project management skills.
- Advanced oral and written communication skills. Ability to explain complex technical information to technical and non-technical contacts.
- Excellent planning and organization skills.
- Excellent initiative, innovative thinking skills, and the ability to analyze details and adopt a big-picture view.
- Demonstrated problem solving skills, including the ability to think logically and analytically.
- Excellent interpersonal skills, including the ability to effectively build relationships, promote, and work well in a collaborative team environment and influence others.


Senior Group Underwriter - Minnetonka, MN

Date Posted: 05/18/2020

Senior Group Underwriter - Minnetonka, MN

Our client is seeking a part-time Senior Group Underwriter contractor to start as soon as possible. This is a 6 month contract position. The ideal candidate has 5+ years' experience in Large Group Health Insurance Underwriting. Our preference would be local candidates as it is desired to have this resource come onsite if needed; however, at the present...
Senior Group Underwriter - Minnetonka, MN

Our client is seeking a part-time Senior Group Underwriter contractor to start as soon as possible. This is a 6 month contract position. The ideal candidate has 5+ years' experience in Large Group Health Insurance Underwriting. Our preference would be local candidates as it is desired to have this resource come onsite if needed; however, at the present time this individual would be working remotely.

HOURS:
20 hours/week - flexible schedule
POSITION OVERVIEW:
Primary Purpose/Role - Responsible for managing financial analysis and new business and renewal underwriting (risk assessment and pricing) for middle market and key account groups. Devises and negotiates sales and financial strategy with sales staff large groups will range from 50 to 1,000 employees. Assigned cases will primarily include fully insured large group new and renewal business along with Association Health Plan policies. Self Insured underwriting experience is a plus.

Will be part of a team of approximately 7 - 8 other Underwriters who share in this responsibility at varying levels. Will work directly with sales and account management staff to communicate pricing justification as well as subsequent negotiations. Will also work closely with the medical underwriting department on large claim reviews.

KEY ACCOUNTABILITIES:

Appropriately apply underwriting risk and pricing guidelines to project future costs and develop pricing decisions for existing accounts & new business prospects.
Communicate and explain rationale of pricing decision to our client's Sales organization; work with them to develop renewal strategies for clients that meet customer objectives and client's financial and group retention goals.
Demonstrate sound business judgment.
Document actions in underwriting files and meet department service turnaround objectives.
Adhere to positions Pricing Authority guidelines.
Qualifications:

5+ years' experience in Large Group Health Insurance Underwriting
Self-Funded experience preferred
Bachelor’s degree or equivalent combination of education and experience
Major: Finance or Math
Skills & Abilities:

Excellent communication, persuasion, and negotiation skills
Proficient with Microsoft Excel and Outlook
Confident in decision making
Effective ability to multi-task
Excellent documentation and organizational skills
Detail oriented
Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

We welcome you to learn more about our company by visiting www.equitystaffing.com.


Customer Service Representative- New York City, NY

Date Posted: 05/18/2020

Equity Staffing is currently looking for Customer Service Representatives for a temporary assignment. In this role you will be responsible for making outbound calls and receiving inbound calls to individuals. Will be responsible for gathering of information and recording notes into a database. This position is 100% remote.
Ideal Candidates:
• Would have experience working within the healthcare field...
Equity Staffing is currently looking for Customer Service Representatives for a temporary assignment. In this role you will be responsible for making outbound calls and receiving inbound calls to individuals. Will be responsible for gathering of information and recording notes into a database. This position is 100% remote.
Ideal Candidates:
• Would have experience working within the healthcare field
• At least 2 years of customer service experience with data entry being part of the job
• Worked a position that required use of Microsoft applications and computers on a daily basis
• Excellent organizational and communication skills
• Someone that enjoys helping others and is empathic to people in crisis
• MUST live in New York City
• High school diploma, or equivalent required

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).
Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
We welcome you to learn more about our company by visiting www.equitystaffing.com.



Customer Service Representative-Dallas, TX

Date Posted: 05/15/2020

Equity Staffing is searching for a Bilingual Customer Service Rep for the Dallas, TX area.
This is a contract position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas.
If you enjoy working with energetic people in a collaborative environment, we want to speak with you!
Description:
Answer phones, scheduling, calling patients, fax,
referral...
Equity Staffing is searching for a Bilingual Customer Service Rep for the Dallas, TX area.
This is a contract position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas.
If you enjoy working with energetic people in a collaborative environment, we want to speak with you!
Description:
Answer phones, scheduling, calling patients, fax,
referral submissions and follow up other admin duties.

Specific Duties:
1. Receptionist duties when primary is absent
2. Know eCW
3. Speak Spanish
4. Insurance verification
5. Medical records

Qualifications/experience:
1. Bi-lingual
2. eCW EMR
3. Medical Terminology experience in medical setting optional
4. Working with health insurance and experience
5. Team Player and Multi tasker

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

We welcome you to learn more about our company by visiting www.equitystaffing.com


Data Entry Clerk- Cypress, CA

Date Posted: 05/13/2020

Equity Staffing is looking for a Data Entry Clerk. This is a temporary position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

Duties:
• Enter census data into Excel based system to produce result
• Manipulate census data within...
Equity Staffing is looking for a Data Entry Clerk. This is a temporary position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

Duties:
• Enter census data into Excel based system to produce result
• Manipulate census data within Excel
• Attach and communicate results to internal clients

Qualifications:
• Intermediate knowledge of Microsoft Office - Word, Outlook & Excel
• Able to work in a high-paced, high-volume, data entry environment
• High School Diploma/GED

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

We welcome you to learn more about our company by visiting www.equitystaffing.com.


Data Entry Clerk- Minnetonka, MN

Date Posted: 05/13/2020

Equity Staffing is looking for a Data Entry Clerk. This is a temporary position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

Duties:
• Enter census data into Excel based system to produce result
• Manipulate census data within...
Equity Staffing is looking for a Data Entry Clerk. This is a temporary position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

Duties:
• Enter census data into Excel based system to produce result
• Manipulate census data within Excel
• Attach and communicate results to internal clients

Qualifications:
• Intermediate knowledge of Microsoft Office - Word, Outlook & Excel
• Able to work in a high-paced, high-volume, data entry environment
• High School Diploma/GED

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

We welcome you to learn more about our company by visiting www.equitystaffing.com.


Data Entry Clerk- Hartford, CT

Date Posted: 05/13/2020

Equity Staffing is looking for a Data Entry Clerk. This is a temporary position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

Duties:
• Enter census data into Excel based system to produce result
• Manipulate census data within...
Equity Staffing is looking for a Data Entry Clerk. This is a temporary position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

Duties:
• Enter census data into Excel based system to produce result
• Manipulate census data within Excel
• Attach and communicate results to internal clients

Qualifications:
• Intermediate knowledge of Microsoft Office - Word, Outlook & Excel
• Able to work in a high-paced, high-volume, data entry environment
• High School Diploma/GED

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

We welcome you to learn more about our company by visiting www.equitystaffing.com.


Marketing Database Analyst

Date Posted: 05/11/2020

Equity Staffing is looking for a Marketing Consultant. This is a temporary position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

***Will start remote but then would like someone to sit in Shelton CT.

Duties:

Providing consultation...
Equity Staffing is looking for a Marketing Consultant. This is a temporary position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

***Will start remote but then would like someone to sit in Shelton CT.

Duties:

Providing consultation to the national member onboarding, engagement and digital marketing teams during the development of regional projects, as well as to help ensure
inclusion of Oxford membership in national initiatives

Serve as the face to the health plans for member needs (someone who can develop a
relationship with the HPs and dedicate the time to participate on regional calls)

Take in requests from the health plans and triage to the right support area
(Oxford Triaging guide attached as an example)

Develop non-standard member experience materials in support of unique plan designs
that have been approved and launched in local markets (e.g., Oxford, Metro 2.0
Product, AMP-Up Plans, etc.).

Proactive outreach with project owners, product and subject matter experts to develop
content as needed and internal reviewers on related approvals

Ensure material’s compliance with member communication requirements
Partner with Creative team on material development

Review/QC all versioned member communications/materials for brand compliance before they are released
Receive final member marketing pieces to deliver to the HP and to post on needed sites
Consult on regional member needs to the entire enterprise
Additional member and B2B projects as assigned (e.g., EHCV initiatives, support on small group renewal packages, Oxford VSG Tool, etc.)
Qualifications:

Analytical skills- understand dependencies and downstream impacts of business changes and how that will alter or require changes to marketing collateral or strategies
Understanding of tristate area regulatory environment and apply implications to marketing work
Excellent business/copy writing skills for developing marketing communications
Excellent relationship building skills to work in a matrix environment and with external partners
A self-starter that seeks out understanding and can solve problems
Understanding of core marketing channels (digital, direct) and communication best practices
Project management skills to manage projects from development to execution
Act ethically; maintain a sense of proactive, positive customer service and be comfortable working in a virtual environment
Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

We welcome you to learn more about our company by visiting www.equitystaffing.com


Customer Service Representative- Telecommuter

Date Posted: 04/30/2020

Equity Staffing is looking for a Technical Customer Service Representative. This is a contract to hire position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!
Duties:
• Answer incoming calls from customers and resolving technical...
Equity Staffing is looking for a Technical Customer Service Representative. This is a contract to hire position with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!
Duties:
• Answer incoming calls from customers and resolving technical issues
• Walk callers through troubleshooting steps via phone/email to reach resolution and eliminate root cause issues
• Document required information through our client ticket management application known as ServiceNow

Qualifications:
• At least a year of experience resolving technical issues over the phone, demonstrated troubleshooting and technical ability
• Experience working in a call center
• Ability to work successfully with customers to provide problem resolution
• Must be able to work a Flexible Schedule
• Proficiency in MS Office Applications

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).
Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
We welcome you to learn more about our company by visiting www.equitystaffing.com.


Business Analyst/Technical Writer - Remote

Date Posted: 04/07/2020

This position is open to remote work.

IDEAL BACKGROUND:
- MMIS Experience
- Technical writing experience
- Experience writing job aids
- Experience documenting features

Experience Needed:
- Experience writing and maintaining user documentation
- Experience gathering requirements from business and product teams
- 2+ years of demonstrated experience working with a State Medicaid Agency or MMIS/FFS vendor...
This position is open to remote work.

IDEAL BACKGROUND:
- MMIS Experience
- Technical writing experience
- Experience writing job aids
- Experience documenting features

Experience Needed:
- Experience writing and maintaining user documentation
- Experience gathering requirements from business and product teams
- 2+ years of demonstrated experience working with a State Medicaid Agency or MMIS/FFS vendor
- 2+ years of experience managing project controls including issues, risks, requirements, scope, schedules
- Experience maintaining visibility on day-to-day activities with project teams and ensuring sufficient face-time with key executive stakeholders
- Demonstrated experience partnering with stakeholders (client and internal) to ensure the proper strategy, plan, alignment, integration & visibility
- Previous experience in a healthcare operational services industry
- Ability to work with team members across the country
- Ability to adapt to changing schedule or priorities
- Ability to work with minimal guidance

Preferred Qualifications:
- Experience with MMIS or commercial off-the-shelf products and related solutions
- Previous experience in public and/or private sector (Medicaid-focus)
- Highly skilled in communications (both verbal and written), negotiation, and conflict management

Day to Day:
- Act as the key SME for product documentation and user guides
-Gather business requirements
- Prioritize multiple demands and ideas based on available resources and client commitments
- Navigate and influence multiple cross-functional teams (both client, Optum and United Healthcare) in a complex work environment



Lead Pega Systems Analyst (Lead BA) - Eagan, MN

Date Posted: 02/05/2020

Lead Pega Systems Analyst – Eagan, MN

The Systems Analyst Lead IT is responsible for utilizing Software Development Life Cycle (SDLC) methodology employed by our client and assist in the communications interface between IT and the business community in the investigation, identification, and documentation of business application requirements and technical solutions based on applicable technologies within...
Lead Pega Systems Analyst – Eagan, MN

The Systems Analyst Lead IT is responsible for utilizing Software Development Life Cycle (SDLC) methodology employed by our client and assist in the communications interface between IT and the business community in the investigation, identification, and documentation of business application requirements and technical solutions based on applicable technologies within our client for either the enhancement of existing applications or to foster the development of new applications. This position is responsible for providing work direction and guidance to less senior members of the Systems Analyst IT team.

Responsibilities
• Manage work direction, lead and influence, mentor, and provide feedback to others within team
• Oversee execution of key strategic initiatives
• Create and conduct logical design based on architectural reviews
• Finalize and represent project work on behalf of Systems Analyst IT team for estimation process
• Other duties as assigned

Minimum Qualifications
• Bachelor’s degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
• 8 years of experience with system requirements
• 8 years of experience supporting key business applications (Pega, Java, DB2, SQL)
• Proven experience in leading others and providing work direction
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications
• Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team
• Excellent written, technical, and verbal communication skills
• Capable and willing to receive work direction from direct and indirect leadership
• Strong analytical and technical problem-solving skills
• Ability to develop decision criteria and develop unbiased technology comparisons Preferred

Qualifications
• Experience with Pega 7. Pega 8 experience is a plus!
• Experience in Agile and Scrum methodologies
• CSA certification or other Pega certification
• Experience with vb.net and the .net framework a plus.
• Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.)
• Previous experience in PBM / health care industry
• Understanding of security implications of domain
• Desire to work in management and lead others


Testimonials

"I was so impressed with the outstanding service that Equity Staffing provided in placing me in my current position.  I wasn’t sure I would be a good candidate for this position, but my recruiter and Equity’s Account Manager took the time to go over the job description and how my experience and skill set would fit in perfectly with this job assignment.  I am glad I took their advice, because I am now on contract with a great company working with a professional staff and learning how to support a management team in an industry I have never worked in before.” 

Lisa M.

Denver, CO

“I’ve been an IT contractor for 9 years, and in that time I’ve been exposed to numerous IT staffing firms and consulting agencies, big and small.  Equity impressed me immediately.  My recruiters quickly and efficiently connected me with a great tech company whose needs in both personality and tech proficiency matched my wheelhouse in addition to a healthy dose of career progressing tech challenges.  And a 12 minute drive from my house no less.  That’s huge for me.  They were willing to meet face to face before the client company interview which, in my experience, is critical to the staffing firm / contractor relationship.  Equity is organized, modern, and professional, and my recruiters were very pleasant to work with, responsive, and generous with their time.  I’m grateful for all they’ve done for me.”

Christopher S.

Minneapolis, MN

“Working as a consultant for Equity Staffing Group has been a wonderful experience.  My recruiter was a true professional throughout the entire process.  Equity separates itself from other staffing companies I have worked with in past because they provided wonderful customer service, they had benefits offerings,  the onboarding was easy and efficient but best of all they followed up with me prior to my assignment ending and found my next assignment shortly afterward.  I highly recommend the professionals at Equity Staffing Group!”

Tamika B.

Atlanta, GA

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