L3 Support - Schaumburg/Remote

Date Posted: 07/28/2020

Top 3 Technical Skills:
● Java (Supporting Java based applications)
● Azure (Cloud support functions)
● Support Processes….incident management, problem Management, etc...change management
● Dynatrace and Sitescope and Splunk experience in terms of just monitoring incidents.

Day-to-Day Responsibilities:
● Identifying, troubleshooting and providing solution for production incidents of moderate to high
complexity. Identifies vulnerabilities and opportunities for improvement, as well as maintain
metrics to help develop analysis that will drive improvement in all areas of Production Services.
● Monitor production environment to maintain consistency and provide reliable server and
application availability.
● Flexible to work for extended hours and on weekends as needed to handle high priority issues.
● Interface with L1 and L2 support groups, providing assistance and guidance as required.
● Capable to communicate across multiple teams on day-to-day support operations.



"I was so impressed with the outstanding service that Equity Staffing provided in placing me in my current position.  I wasn’t sure I would be a good candidate for this position, but my recruiter and Equity’s Account Manager took the time to go over the job description and how my experience and skill set would fit in perfectly with this job assignment.  I am glad I took their advice, because I am now on contract with a great company working with a professional staff and learning how to support a management team in an industry I have never worked in before.” 

Lisa M.

Denver, CO

“I’ve been an IT contractor for 9 years, and in that time I’ve been exposed to numerous IT staffing firms and consulting agencies, big and small.  Equity impressed me immediately.  My recruiters quickly and efficiently connected me with a great tech company whose needs in both personality and tech proficiency matched my wheelhouse in addition to a healthy dose of career progressing tech challenges.  And a 12 minute drive from my house no less.  That’s huge for me.  They were willing to meet face to face before the client company interview which, in my experience, is critical to the staffing firm / contractor relationship.  Equity is organized, modern, and professional, and my recruiters were very pleasant to work with, responsive, and generous with their time.  I’m grateful for all they’ve done for me.”

Christopher S.

Minneapolis, MN

“Working as a consultant for Equity Staffing Group has been a wonderful experience.  My recruiter was a true professional throughout the entire process.  Equity separates itself from other staffing companies I have worked with in past because they provided wonderful customer service, they had benefits offerings,  the onboarding was easy and efficient but best of all they followed up with me prior to my assignment ending and found my next assignment shortly afterward.  I highly recommend the professionals at Equity Staffing Group!”

Tamika B.

Atlanta, GA