IT Change Management Lead for Office 365

Date Posted: 02/22/2021

IT Change Management Lead for Office 365

Length: 9 month contract to hire
Conversion Salary: $120-130k

POSITION OVERVIEW:

Plan, develop and implement strategic change management, including stakeholder engagement and internal and external communications, to support and promote Microsoft Office 365.

IDEAL BACKGROUND: Experience with leading change management for Office 365 in a large organization.

TOP REQUIREMENTS:
• Extensive experience in Change Management.
• Demonstrated balance of strategic and detailed tactical thought processes.
• Proven record of successfully managing and delivering significant business changes, with particular knowledge of change practices.

POSITION DESCRIPTION:
• Responsible for the delivery of Organizational Change Management to increase the understanding and adoption of Office 365 with users across UHG.
• Drive and analyze stakeholder needs, implement strategic communications and change tactics.
• Gathers input and defines solutions for complex change management and communication needs, both internal and external to the IT organization.
• Design, develop and deliver successful change plans, tactics and communication mechanisms, messages, channels, systems, materials and tools to address audience needs and expected impacts.
• Builds business relationships with key Business and Project/Program stakeholders
• Defines change management metrics and reporting to assess the impact of change management activities and to assess Office 365 adoption.

POSITION RESPONSIBILITIES:
• Change Management Plan & Tactics – design, develop, and implement Change Plans designed to address organizational change impacts; drive identification of stakeholders/audiences and needs (on internal, external and individual project basis) designed to help minimize the impact to the Business.
Plans will include:
• Sponsor Plan based on Sponsor Model/ Stakeholder Map
• Stakeholder Engagement Plan including Sponsor and Project Team coaching regarding change management
• Change/ Impact Action Plan based on Change Impact Assessments
• Communications Plan (including status, end user, manager and sponsor communications) to ensure communications alignment with project objectives and business unit / geography priorities. Develop communications channels and messages, routine and specialized communications efforts, may work with site change leads for optimization.


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