Healthcare Community Outreach Specialist--San Antonio, TX

Date Posted: 09/21/2022


Equity Staffing is searching for a Healthcare Community Outreach Specialist in San Antonio, TX. This position is with a Fortune 500 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

*** Candidates must reside within commuting distance of San Antonio, TX***

Specific Duties:
Engages members primarily face to face or over the phone to discuss their health
Create a positive experience and relationship with the member
Proactively engage the member to manage their own health and healthcare
Support the member to improve their well-being by staying out of the hospital, and attend regular visits to their primary physician, via education, clinical resources, and/or membership follow-up.
Support the member to ensure pick - up of their prescriptions by providing education, quality compliance, and membership follow-up.
Provide member education on community resources and benefits
Listen actively, communicate with empathy and gather information in a respectful manner
Conduct outreach to encourage participation in health-related programs, services, and/or Providers
Use methods that promote learning and positive behavior change
Use a variety of interactive teaching and coaching methods for different learning styles
Prepare and distribute education materials and present at community events
Performs all other related duties as assigned.

Must have qualifications/experience:
High School diploma or GED or equivalent work experience
Texas Driver’s License
Currently resides in hiring City/County
Must have experience within the community area for at least 2 years
Ability to travel locally up to 75% of the time
Ability to navigate a PC to open applications, send emails, and conduct data entry
You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
Maintain and contribute to a safe working environment
Works with others as part of a team
Medical Office Experience
Medical Terminology
Problem Solving Skills
Experience working in a fast paced team environment
Great Multitasker
Positive Attitude
Good Typing Skills
Great Customer Service Skills
Attention to Detail
Strong Organizational Skills
Effective communication skills both written and verbal
Strong computer skills
Proficient in Microsoft Office Suite of Tools.
Critical thinking skills.
Ability to work with others.
Preferred Education, Experience & Skills
Bilingual(English/Spanish) (read, write, and speak)
Current Certification as Community Health Worker by the State of Texas
At least two (2) years’ experience in the delivery of service that are resident-driven and work with families to address multiple issues in-home and/or community-based environment

Physical & Mental Requirements: (check all that apply)
Ability to lift up to 30 pounds
Ability to push or pull heavy objects using up to 20 pounds of force
Ability to sit for extended periods of time
Ability to stand for extended periods of time
Ability to use fine motor skills to operate office equipment and/or machinery
Ability to properly drive and operate a company vehicle
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving


Remote/Onsite: Onsite, San Antonio, TX

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

We welcome you to learn more about our company by visiting www.equitystaffing.com.


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Testimonials

"I was so impressed with the outstanding service that Equity Staffing provided in placing me in my current position.  I wasn’t sure I would be a good candidate for this position, but my recruiter and Equity’s Account Manager took the time to go over the job description and how my experience and skill set would fit in perfectly with this job assignment.  I am glad I took their advice, because I am now on contract with a great company working with a professional staff and learning how to support a management team in an industry I have never worked in before.” 

Lisa M.

Denver, CO

“I’ve been an IT contractor for 9 years, and in that time I’ve been exposed to numerous IT staffing firms and consulting agencies, big and small.  Equity impressed me immediately.  My recruiters quickly and efficiently connected me with a great tech company whose needs in both personality and tech proficiency matched my wheelhouse in addition to a healthy dose of career progressing tech challenges.  And a 12 minute drive from my house no less.  That’s huge for me.  They were willing to meet face to face before the client company interview which, in my experience, is critical to the staffing firm / contractor relationship.  Equity is organized, modern, and professional, and my recruiters were very pleasant to work with, responsive, and generous with their time.  I’m grateful for all they’ve done for me.”

Christopher S.

Minneapolis, MN

“Working as a consultant for Equity Staffing Group has been a wonderful experience.  My recruiter was a true professional throughout the entire process.  Equity separates itself from other staffing companies I have worked with in past because they provided wonderful customer service, they had benefits offerings,  the onboarding was easy and efficient but best of all they followed up with me prior to my assignment ending and found my next assignment shortly afterward.  I highly recommend the professionals at Equity Staffing Group!”

Tamika B.

Atlanta, GA

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