Director of Product & Service Design - Eden Prairie, MN

Date Posted: 01/07/2019

Equity Staffing is looking for a Director, Product Design for a temporary position in Eden Prairie, MN.

This individual with collaborate with Enterprise partners to inform and influence consumer experience at the highest level and engage with cross-functional product teams to define consumer journeys, experience frameworks and innovative strategies rooted in consumer needs/behaviors.

Duties:
•Lead a team of human centered designers and strategists across multiple product pillars and projects to deliver high value designs
•Further develop the product design capability by continuing to mature the human-centered and participatory methods of design thinking to identify unmet consumer needs and conceive new concepts or experience strategies to meet those needs
•Institutionalize best practices related to HCD methods: conducting observational research, interviews and workshops; undertaking internal and external research activities; generating conceptual frameworks and formulating insights related to the synthesis of the research data; creating
tangible, compelling design expressions
•Ensure products/solutions balance desirability, feasibility, and viability
•Lead strategic workshops with internal and external partners to clarify needs, goals, and requirements to find new solutions, opportunities, and drive action and new value propositions

Requirements:
•College degree or equivalent work experience required
•10+ years relevant work experience in human centered design field
•6+ years of experience human-centered and/or participatory methods of Design Thinking to identify unmet consumer, market and institutional needs with demonstrated track record of creating new service concepts or business strategies to meet those needs.
•5+ years of experience in leading and developing a team in a matrixed environment
•Experience in experience design from vision and strategy to execution (digital/omnichannel preferred)
•Adept at facilitating and engaging large groups appropriately through the experience strategy and design processes
•Experience in developing multi-year roadmaps for consumer experiences at multi-million dollar scale (in digital/omnichannel environments preferred)




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"I was so impressed with the outstanding service that Equity Staffing provided in placing me in my current position.  I wasn’t sure I would be a good candidate for this position, but my recruiter and Equity’s Account Manager took the time to go over the job description and how my experience and skill set would fit in perfectly with this job assignment.  I am glad I took their advice, because I am now on contract with a great company working with a professional staff and learning how to support a management team in an industry I have never worked in before.” 

Lisa M.

Denver, CO

“I’ve been an IT contractor for 9 years, and in that time I’ve been exposed to numerous IT staffing firms and consulting agencies, big and small.  Equity impressed me immediately.  My recruiters quickly and efficiently connected me with a great tech company whose needs in both personality and tech proficiency matched my wheelhouse in addition to a healthy dose of career progressing tech challenges.  And a 12 minute drive from my house no less.  That’s huge for me.  They were willing to meet face to face before the client company interview which, in my experience, is critical to the staffing firm / contractor relationship.  Equity is organized, modern, and professional, and my recruiters were very pleasant to work with, responsive, and generous with their time.  I’m grateful for all they’ve done for me.”

Christopher S.

Minneapolis, MN

“Working as a consultant for Equity Staffing Group has been a wonderful experience.  My recruiter was a true professional throughout the entire process.  Equity separates itself from other staffing companies I have worked with in past because they provided wonderful customer service, they had benefits offerings,  the onboarding was easy and efficient but best of all they followed up with me prior to my assignment ending and found my next assignment shortly afterward.  I highly recommend the professionals at Equity Staffing Group!”

Tamika B.

Atlanta, GA

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