Business Analyst/Technical Writer - Remote

Date Posted: 04/07/2020

This position is open to remote work.

IDEAL BACKGROUND:
- MMIS Experience
- Technical writing experience
- Experience writing job aids
- Experience documenting features

Experience Needed:
- Experience writing and maintaining user documentation
- Experience gathering requirements from business and product teams
- 2+ years of demonstrated experience working with a State Medicaid Agency or MMIS/FFS vendor
- 2+ years of experience managing project controls including issues, risks, requirements, scope, schedules
- Experience maintaining visibility on day-to-day activities with project teams and ensuring sufficient face-time with key executive stakeholders
- Demonstrated experience partnering with stakeholders (client and internal) to ensure the proper strategy, plan, alignment, integration & visibility
- Previous experience in a healthcare operational services industry
- Ability to work with team members across the country
- Ability to adapt to changing schedule or priorities
- Ability to work with minimal guidance

Preferred Qualifications:
- Experience with MMIS or commercial off-the-shelf products and related solutions
- Previous experience in public and/or private sector (Medicaid-focus)
- Highly skilled in communications (both verbal and written), negotiation, and conflict management

Day to Day:
- Act as the key SME for product documentation and user guides
-Gather business requirements
- Prioritize multiple demands and ideas based on available resources and client commitments
- Navigate and influence multiple cross-functional teams (both client, Optum and United Healthcare) in a complex work environment




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